{"id":2848,"date":"2023-01-09T20:52:22","date_gmt":"2023-01-09T19:52:22","guid":{"rendered":"https:\/\/nelkodev.com\/?p=2848"},"modified":"2024-06-03T17:26:20","modified_gmt":"2024-06-03T16:26:20","slug":"auto-imprimir-al-recibir-un-nuevo-pedido-con-woocommerce","status":"publish","type":"post","link":"https:\/\/nelkodev.com\/en\/blog\/auto-print-when-receiving-a-new-order-with-woocommerce\/","title":{"rendered":"Auto print on receipt of a new order with Woocommerce"},"content":{"rendered":"

Hello, on more than one occasion I have come across this question from many customers or users who have an online shop with Woocommerce<\/strong> and for some reason at some point they have seen the need to respond to the client from the email they receive from Woocommerce<\/strong> when a new order has been created.<\/p>\n

By default when Woocommerce<\/strong> sends the email to the store administrator when a new order has been placed, the response email if we use the reply function of our email client, is usually the same as the administrator Woocommerce<\/strong> (in this case the same address as the administrator or wordpress@yourdomain.com).<\/p>\n

This makes it impossible to respond to the client from the email itself, and it is necessary to access our intranet. Woocommerce<\/strong>, access the order and respond from the notifications section or from the customer's email address that appears in the order.<\/p>\n

If you have not yet thought about what this function can be used for, I give you several examples:<\/p>\n

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  1. You are a company that manages emails from a CRM<\/strong> and you want to respond to the client from your own CRM<\/strong> (you can't do it, because you don't have the client's email in the same email, you have to access Woocommerce<\/strong> or to the order panel of the CRM<\/strong> to access your email).<\/li>\n
  2. You have a type of business that, out of habit, usually responds to emails from your mobile phone, and since you usually use the reply button on your email client, in this case you cannot do so either because once again you do not have the customer's email since Woocommerce<\/strong> does not provide it to you in this email.<\/li>\n
  3. Do you have a type of business, for example a fast food<\/strong> o restaurant<\/strong> and you want to configure an auto-reply system in your email client to be able to automatically reply to the customer when you have received a new order, with a e-mail<\/strong> for example: your order has been sent to the kitchen.<\/li>\n<\/ol>\n

    In none of the previous options you can use the answer option, since Woocommerce<\/strong> By default, it does not send you the customer email as a response option in the new order email.<\/p>\n

    That's why I have created a small plugin that works just by having it installed and activated, this plugin allows you without having to configure anything that Woocommerce<\/strong>, send you the customer's email as a response option in the new order email, this way you can respond from your CRM<\/strong>, email client or create auto-responder functions with filters when you receive emails about new orders Woocommerce<\/strong>.<\/p>\n

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